We believe that anything you buy from Joeies will meet and exceed your expectations. Here are the policies that help us accomplish that.
- Find out as much information about the sizing as you can and please email with ANY questions or confusion.
- View sizing charts and How to measure images.
- Double check your order before you complete your check out and make sure everything is correct. If you see a mistake after you check out, please notify us as quickly as possible. We will try our best to accommodate you, however since we make and ship very quickly, this is not always possible.
However, we understand mistakes are made. So here’s our assurance:
- Due to sanitary and intimate nature of all garments: if Joeies makes a mistake we will send you a replacement.
- If You make a mistake with your order, email us and we will see what we can do fairly to help you get the garment you want. We want you to be happy with your order.
- Since sizing information is readily available on the site. It is Your responsibility to measure accurately. We custom make our garments to the size and placement you select.
Please note: Due to sanitary and intimate nature of all garments, returns cannot be made unless your return is a result of an error made my Joeies.
If you need to return an item, please email us within 30 days of placing the order and describe the problem. Include your order number in the correspondence.